ND
Neil D

1 reviews | Active since Apr 2011

17 Jul 2025, 16:40

Debtreview is not worth it at the end o the day.

We where under debt review for almost 15 years, was supposed to be 5 but it kept on going and going and going, one story after another. When we finely sc****d together enough money to settle all our accounts we thought it would be better. So we paid up the accounts and got a clearance certificate this was almost two years ago. My wife and I where under debt review together under one account payable. As we where married in community of property. So we got paid up letters from all our accounts and a clearance certificate, The certificate only had my ID on it so I quarried it and they sed it was fine they will sort it. Two years later my wife is still flagged everywhere as under debt review. I phone them they say i must send an email to csu. I send an email just to get no response. I can not understand how they can just ignore something like this. I regret the day i went under debtreview. My total was about R250 000 outstanding. I paid them about R400 000, how that helps anyone i can not understand. But all I want now is for them to do there job and sort this out. Query Received - wf_***.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply18 Jul 2025, 08:44
Official
Dear Neil, Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration you have encountered regarding the prolonged debt review process and the issues surrounding your clearance certificate. Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company. Kindly note our escalation channel is theceosoffice@debtbusters .co .za. We appreciate your patience in this matter. Kind regards, The DebtBusters Team