Debtbusters you are really dissappointing

Extremely poor service received!!! I am a customer of this service provider...I have had a tremendously long journey with them...I had a good experience up until covid and then the wheels started falling off... now when I'm finally at the end, they mess me around, my debt was supposed to have ended end September...but somebody from the organisation took it upon them themselves not to debit my full and final payment...now the give me conflicting balances owing...where they get these added amounts from, I have no idea, I called countless times asking for a recon...i received 2 from different staff members reflecting very conflicting balances...I'm yet to receive an email promised to me since Monday morning whereby i asked for banking details so i can settle this debt and be rid of debt busters...I am highly frustrated by your lack of service and *********** staff...Don't play mind games with customers that approach you because off over-indebtedness; please note they would like to rehabilitate themselves but you exploit them.