CW
Carina W

1 reviews | Active since Nov 2010

16 Sept 2022, 14:31

Debtbusters what a useless company

My husband app**** for debt review on the 1st of Aug 2022. Al the information was handed to them. We included our homeloan. Up to date we receive no feedback from them. The financial institution keeps on calling me daily indicating that they received no info from Debtbusters. We are scared we are going to be homeless. I keep on phoning them, sending mails but they do not respond. Consultant Khahka. I am extremely dissapointed in the service we are receiving from them!!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply16 Sept 2022, 14:55
Official
Dear Carina W,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters