Debtbusters very important note, be careful!

Be very, very careful when it comes to Debtbusters. Here is my story. About 2 weeks ago I decided to join them because my debt was just too much. They offered a minimum monthly amount that I need to pay them and no other credit provided will debit my account and I no longer need to pay any of my credit cards. I approved it as well as the Huge mistake of validating their debit check on payday which is the 25th. I was called and ensured by them that no other debit orders will go through only their amount. The minute my salary was paid Wednesday the 24th I had 4 of my credit providers debiting my account and on top of that Debtbusters as well. I was out of pocket just below R17000. Asked the bank to reverse but they could not as it was blocked. When I informed Debtbusters requesting them to pay the money back asap. After paying my rent and domestic worker I had nothing left to buy petrol, groceries etc. All they can say is so sorry for the inconvenience. I have no money, I cannot get credit anywhere due to the fact that I am under debt review. Have probably sent about 20 mails even including team leaders Yazeed and Jean-Pierre. Most of the time no one even responds to my mail. I still have not received a refund nor have they advised what date it will happen. I would advise everyone to stay away from them but if you really need to make use of them ensure that their debit order date is not on your pay date. Request that they debit a few days later in order to ensure that if any of the credit providers still debit your account the funds are returned before Debtbusters do their debit order.