DebtBusters Unprofessional and chaotic with no Empathy

I have recently decided to terminate my profile account with DebtBusters. Throughout the months my debt actually increase and debtors were still calling. I had to call DebtBusters so many times and there is always confusion to who were handling my case. If there were a response it was generic emails. There is no empathy from the employees and a lack of passion and enthusiasm. Please DebtBusters, we are still just human . Don't judge us on what we are worth in money. Everyone's circumstances is not the same. To start debt review with a you is a way to honor financial responsibility. I certainly hope that you will respect people and not the case number. I wish a the best. Thank You