DEBTBUSTERS SA - Not worth your sanity

If anyone finds themselves in the unfortunate position of applying for Debt Counselling. Do Not use DebtBusters SA if you are currently thinking of joining them DON'T. If they are on your list during research DO NOT use them.

Their lack of communication is appalling, I have had personal loan PAID UP since 5th of December 2020. I have sent them the Paid Up letter and asked them to remove it from my profile all most a year later and they have not removed it from my profile. If I didn't reverse my Debit Order they would still be paying this account.

I am still waiting for my refund for the over payment. Their excuse is that they don't know who has the extra money. They cant find it.

I have been told they are too busy to attend to my problems.

Their so called 24 - 48 turn around time is non existent. I have numerous ticket numbers and no answers.

They cause more problems than solutions. They charge "AFTERCARE FEES" - No Service They charge "INTELLIGENT DEBT MANAGEMENT" who knows what this means, I have not had the privilege for experiencing it. They charge 2 x separate Life policies when you cancel 1 and leave the other. They cancel the wrong one. Then when you point our their error they supposedly reinstate it but not showing on your profile They charge Funeral Cover

So an institution whose business is to assist. They take more money from you instead of helping you survive. Can't provide the service. Or can't your money because they have lost it don't have time to assist.