wW
wanni W
1 reviews | Active since May 2017
27 Oct 2021, 11:28
DebtBusters SA - bad service with assistance to settle accounts
Since they have been handling my case in approx 2016 I received good service from them, but I have been trying to settle my accounts since the 25th of September this year only having to make phone call after phone call with no resolve. Im very dissappointed. It is not like they are doing me a favour, Im being charged over a thousand rand a month in fees.
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
27 Oct 2021, 11:30Dear Juanita S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply27 Oct 2021, 11:30
Official
Dear Juanita S
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
wW
wanni W's updateReviewer Update
27 Oct 2021, 16:02I was contacted by an Escalations Specialist who assisted me and promised to follow-up after the 8th of November. Thank you for a speedy response.
wW
wanni W's update27 Oct 2021, 16:02
Reviewer Update
I was contacted by an Escalations Specialist who assisted me and promised to follow-up after the 8th of November. Thank you for a speedy response.