SM
Siyabulela M
1 reviews | Active since Apr 2022
09 Oct 2024, 14:44
DebtBusters SA
I'm writing to express my extreme dissatisfaction with DebtBusters' services. Despite making consistent payments, my creditors have not received them. The call center agents I've spoken to seem completely incapable of resolving the issue. I've been in contact with them for over a month now, and the problem remains unsolved.
This level of incompetence and lack of accountability is unacceptable. I've been left in a state of constant stress and uncer*****y, as my credit rating is at risk due to DebtBusters' failure to fulfill their obligations. I strongly advise anyone considering their services to think twice.
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Replies (1)DebtBusters SA's replyOfficial
09 Oct 2024, 14:54Dear Siyabulela M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply09 Oct 2024, 14:54
Official
Dear Siyabulela M,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
