Debtbusters really don’t care about their clients

I have been with debtbusters for almost five years now and I must say it’s been tough. The process was not clear from the start and I only got my court order just before I finish paying off my accounts. I asked the lady what was the point since she can see that I am almost done. I paid my car last month and I sent emails to debtbusters to remove the wesbank account from my accounts. On Friday I call debtbusters to check how the money was distributed only to find out that they paid wesbank again after I have said they must remove it. Now I have to wait for refund from wesbank which might take another three weeks and I can’t really wait for so long. The consultant that spoke to me yesterday said he will call back after his lunch and he never did. I even asked if he is laughing at me and he said I am just hearing people around him not him. What gets me so angry is the fact that I made follow ups and they still paid wesbank. From the reviews that I read it seems that debtbusters wants to keep you longer with them. When it’s time to get out of debtreview they make it harder for their clients to get out of debt review.i just want my refund and I will pay my accounts myself so I can get out of this process.