DebtBusters Pathetic Customer Service

I've paid up all my accounts with Debtbusters in November 2021.

Then the hell started and it is still ongoing.

I had to send all my paid up accounts to 7 different people, only to receive an email stating two of them went on maternity leave and the other is on holiday although he's dates are old. He was suppose to be back at the office.

After 2 months of struggling making calls sending emails and still being debited the amount even though I paid everything. (They didn't even refund the entire amount)

I got a clearance letter.

Still

DebtBusters took another 4 months because no nobody was able to to tell what is going on with my account. It has been sent from one person to another, and nobody could tell me why my account and name hasn't been cleared yet.

They sent an saying it must be done with 7 to 10 days that all my information must be updated by the credit bureaus.

It took them 2 months to get that done.

So finally in month 7 they told me the delay is with Experian and TransUnion.

So we get in contact with TransUnion and Experian and they told me it's there. I have a credit score.

But

Only to find out debtbusters still has me flagged for applying for debt review.

A process I've ended in November already and I've received my clearance letter yet, debtbusters don't do their work. They waste your time with empty promises.

The best part is this person who helped me or wasting time couldn't even tell yes this case of mine is settled we can move on.

Shocking service.. Nobody should ever consider them. I wish I can take it all back. They messing with my life now..