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anton E

1 reviews | Active since Sept 2011

09 Sept 2022, 11:45

DebtBusters not so good company

In February 2022 I decided to put myself under debt review due to financial constrains. I added my details on DEBTT BUSTERS website and I was called within 5 minutes. So they could call me immediately.

My financial situation changed in August 2022 and I emailed the lady Amanda Moyo dealing with my case and she called me back within 10 minutes again.

She explained to me what I needed to do and I did this. She said that I will receive an email from her within 5 days with regards to the settlement of my debt.

Nothing happened.

On 05./09/22 I sent an email to Amanda Moyo and ZDebtsettlement and asking questions with regards to the debt and the certificate that I was suppose to receive.

Now all fo the sudden they are to busy to help me but when they could make money out of me they were quick to respond.

I will definitely not recommend them to any person having debt problems.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply09 Sept 2022, 11:47
Official
Dear Anton E


Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
 
 Regards,
 DebtBusters