EW
Elizabeth W

1 reviews | Active since Jun 2012

11 Oct 2017, 08:30

DEBTBUSTERS NOT RESPONDING

I have been trying to get someone from Debtbusters to asisst me since August. I have logged a complaint on the 13th of September on Hello Peter and they emailed and asked for my details. They have up to date not responded to me. Everytime I phone they are telling me they will phone me back .

There is money that has been paid over to them that has still not been distributed to Creditors and they refuse to assist me

PLEASE HELP!!!

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply11 Oct 2017, 09:06
Official

Dear Lizecole,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Thank you,

Debtbusters

Best regards,