ES
Eugene S

1 reviews | Active since Feb 2018

19 May 2021, 08:30

Debtbusters nightmare

Terrible doubt counselor. I received a summons while under debt review for my vehicle which i forwarded to Debtbusters. They did absolutely nothing! I get an email that my account has been reinstated and its totally the incorrect account. Now my vehicle is about to be repossessed. Shocking service in general, wouldn't recommend them to anyone.

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply19 May 2021, 09:14
Official
Dear Eugene S

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters 

Best regards,

ES
Eugene S's update26 May 2021, 11:04
Reviewer Update
I cancelled on 24 April after this incident and the debit order still came off