BC
Brenda C

1 reviews | Active since Aug 2021

02 Aug 2021, 07:40

Debtbusters must fall!!!!!!!!!!!

I'm not sure if I am the only one that is receive poor service from Debtbusters. I have been with them from November 2020 to help clear my debt, but all they have done is cause me more and more stress. They have not been paying my debt as they have promised. And when I email them and ask them what is happening, no they have contacted Nedbank and they will get back to me, I am still waiting now for over 3-5 months for them to get back to me. Then I get another email saying that my ticket has been resolved, and this is when I have gotten no feedback from them. They are *****ing my money and not paying my debt. And putting me under more stress. If the bank comes and takes things out my house because of this ********* business way, I will sue Debtbusters for everything that they have. I am really so disgusted in the way they are handling my situation!!!!!!!!!!!!!!

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Replies (1)
DebtBusters SA
DebtBusters SA's reply02 Aug 2021, 08:18
Official
Dear Brenda C


Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters