GM
Gabisile M

1 reviews | Active since Jul 2022

13 Oct 2026, 19:02

Debtbusters mislead me

Debtbusters mislead me, regarding the debt reveiw process, I was told that they would give me a 1 month break from my creditors without any debit orders going through, instead morethan half of my debit order went off, leaving me stranded. When I called in to cancel my calls were dropped and my emails were ignored. I even reached out to the support team with no assistance, I truly regret speaking to the lady who honestly did not help me.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Oct 2026, 08:15
Official
Dear Gabisile,

Thank you for taking the time to share your feedback regarding your experience with DebtBusters. We sincerely apologise for the difficulties you've encountered and understand your frustration.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

Kind regards,
The DebtBusters Team