TNRS
Tania Nisa Rodrigues Steyn
1 reviews | Active since Sept 2025
05 Aug 2025, 09:24
DebtBusters major disappointment
I put myself under debt review in January 2025. My first payment was for admin costs which I understand. However now Standard Bank Credit Card division has handed me over to lawyers as they only started getting payment from Debt Busters in April 2025. I have phoned and emailed DebtBusters so many times but the only response I get is that they will contact Standard Bank. I am paying a huge sum to DebtBusters on a monthly basis and I don't want to deal with lawyers. Really bad service and I am so disappointed.
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DebtBusters SA's replyOfficial
05 Aug 2025, 09:41Dear Tania,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the frustrations you've encountered regarding your debt review and payment processing.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team
DebtBusters SA's reply05 Aug 2025, 09:41
Official
Dear Tania,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the frustrations you've encountered regarding your debt review and payment processing.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
The DebtBusters Team