RO
Ruben O
1 reviews | Active since Jun 2024
11 Dec 2023, 09:58
Debtbusters leaving you in more debt than before.
I am Absolutely disgusted by their incompetence to solve problems that they create! I've app**** for debt review in August 2023. After I made 2 payments, I got a phone call to say that they are in the legal phase and unfortunately my payment will increase by 12% due to one of my creditors that didn't accept the initial proposal. I kept on paying each and every installment diligently and promptly. In November, this is where my Creditors started hunting me, as Debtbusters failed to make the agreed apon payments to my creditors. As a result, my creditors started canceling my restructured debt payment plans, leaving me with even more debt and worse off. Do yourself a favor. STAY AWAY FROM DEBTBUSTERS.
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Replies (2)
DebtBusters SA's replyOfficial
11 Dec 2023, 10:19Dear Ruben,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
DebtBusters SA's reply11 Dec 2023, 10:19
Official
Dear Ruben,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
RO
Ruben O's updateReviewer Update
11 Dec 2023, 10:44Thanks. I will wait for this specialist to phone me. As I have waited for the previous 3 people to phone me, but never received any call.
RO
Ruben O's update11 Dec 2023, 10:44
Reviewer Update
Thanks. I will wait for this specialist to phone me. As I have waited for the previous 3 people to phone me, but never received any call.