Debtbusters is the worst nightmare

Debtbusters is a nightmare company.

I have been with Debtbusters for almost 3 years.

On 6 December 2021 I received my Nedbank account balance from Debtbusters, sent by Siphosethu Jabulani, which was R 850.90.

My monthly repayment for Nedbank has always been R 597.59, which they paid in December 2021 and in January 2022, Debtbusters paid R 253.32 to Nedbank.

I called in in February to get the balances and request for the updated balances and I was told that two of my accounts were paid up, one of the accounts been Nedbank.

On 21 February 2022, Veensen Rudy Soobeen from Debtbusters sent an email to *** stating that they received a termination notice from Nedbank.

On 1 March 2022 the termination of Notice from Nedbank to Debtbusters was forwarded to me by Yonela Makuphula from Debtbusters. On the email, Debtbusters ordered me to make an immediate payment directly to Nedbank.

I have made enquiries regarding the issue and no one has responded. On the phone I never get a solution, I'm told to send a query in writing. Instead of Debtbusters responding to my queries, they keep sending me emails stating that tickets are resolved.

On 4 March 2022, Thozama Mdluli from Debtbusters sent me a withdrawal email. I don't understand what the withdrawal is about. No one has given me clarity on the withdrawal email or responded to my query.

Since I've been with Debtbusters, I have never short payed, skipped a payment or defaulted on the agreed amount with them.

Several consults have told me not to contact the creditors but Debtbusters for any balances enquiries and if I cancel my services with Debtbusters, all my monthly repayments will go back to its original amount (the amount I was paying creditors prior to negotiations with Debtbusters).