TN
Tebogo N

1 reviews | Active since Mar 2022

06 Apr 2024, 09:44

Debtbusters is nonsense

Debtbusters SA am not happy with your service especially after they start to deduct money from you they no longer care about their customers even when you write them an email to update them about the change of banking details or if you want to pay your debts all at once they don't answer their emails or even call you.

I pay them each and every month but today I received a call from Lewis saying my account is in arreas am not paying my account but the statement I received from Debtbusters and Hythen says payment was done now am confused because if that's the case then all my debts are not paid so I think it will be best to cancel their Contract and pay my debt my self. Am really not happy and I want to cancel this **** am done.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply08 Apr 2024, 08:54
Official
Dear Tebogo N,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.