1 reviews | Active since Jul 2020
DEBTBUSTERS IS BUSTED.
I was with them for a very long time longer than I wish to remember. Now that I recently phone them with an enquiry on my account they treat me as if I'm a leper. If you call them and you choose the option that you are a new client then one two rings and they pick the phone up. But God forbid you choose option two on the automated voice prompt. Loyalty is the last thing they concerned about all you get when you choose option two is waiting 10 to 20 minutes with only the automated voice telling you we experiencing high call volumes. But just try it out hang the phone up call again and choose option one then just like that a rude African lady you clearly knows nothing about customer service tells you send an email to ***s what I have done that they don't respond. MY ADVICE TO ANYBODY WHO ARE THINKING OF USING DEBT BUSTERS... DON'T... THEY OBVIOUSLY ONLY LOOKING FOR NEW CLIENTS AND ARE NOTHING TO DO WITH HELPING THE OLD GET OUT OF TROUBLE THEY WILL LEAVE YOU IN DEBT TILL GOD COMES AGAIN.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Best regards,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Best regards,
