ET
Elaine T
1 reviews | Active since Nov 2022
27 Feb 2024, 08:43
Debtbusters is a bust
3rd day and I’m still waiting for my salary to transfer to my absa savings account. I will never recommend debtbusters to anyone as I find this company and the ‘customer care’ to be so poor that it is beyond belief.
My debit orders are a mess, nobody cares. I have not been able to buy food for myself and my children, nobody cares. I have not been able to send money to my pensioner father, nobody cares.
I haven’t received an apology from that debt counselor for the mess he has inflicted upon me. He must not call me to ‘help’ I will not talk to him again. I want another agent.
When will I get my salary?
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DebtBusters SA's replyOfficial
27 Feb 2024, 08:52Dear Elaine T,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,
DebtBusters SA's reply27 Feb 2024, 08:52
Official
Dear Elaine T,
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Best regards,