SF
Shantell F

1 reviews | Active since Mar 2018

13 Jun 2022, 17:35

Debtbusters

<div>Really sick and tired of this company and their incompetence. Paid all up in March already and still no clearance certificate. Each time I request it THESE people come up with another excuse. I was told if you follow the payment plan, They retrieve paid up letters from each company as per contract of agreement between the companies and debtbusters. Ever since I cleared my debt they keep coming up with excuses that all of a sudden I must come up with these paid up letters after I followed THEIR payment plan. That was their job. It's been 3 months and all they have is EXCUSES! WORST SERVICE EVER. DO NOT RECOMMEND. STAY AWAY. BEST DEBT COLLECTOR OF THE YEAR MY......</div>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply14 Jun 2022, 07:47
Official
Dear Shantell F
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters 

Best regards,