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Maries L

1 reviews | Active since Jun 2019

06 Nov 2019, 16:43

DebtBusters: from hero to zero!

I have faithfully paid up all my debt via DebtBusters. My last payment was in September this year. DebtBusters acknowledged that they had received a paid up letter and also forwarded it to me. Well, this month I was called by one of their consultants, wanting to know why I missed my scheduled payment! Excuse me!!! There is clearly no communication between their different departments. I was promised that my name would be cleared within 3 weeks of receiving the paid up letters. It is now 6 weeks later and not a word from their clearance department. I called their *** number but suddenly it doesn't exist. For all I know they have done nothing to clear my name. I paid my debt as promised, it is time for them to clear my name as promised.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply07 Nov 2019, 17:30
Official
Good day @Maries, 

We are sorry that you are not having a great experience. Your review will be investigated by a Relationship Manager who will investigate and get back to you asap. 

Regards
The DebtBusters Team