DebtBusters Failing to Remove Debt Review Listing Despite Clearance: Ongoing Prejudice

I am writting regarding DebtBusters’ failure to remove my debt review status from all registered credit bureaus, despite confirmation that I am not under debt review. During my marriage, my former spouse entered into debt review and I was included at that time. She completed the process and was issued with a Clearance Certificate in November 2022. We were divorced in July 2022. I have not app**** for debt review post-divorce. I have not signed Form 16. I have not consented to any new debt review process.

DebtBusters confirmed in writing (during June 2024) that I am not under debt review and that the credit bureaus were updated. However, all six registered credit bureaus (XDS, Experian, TransUnion, ITC, VeriCred, and CPB) still reflect me as being under debt review. Each bureau has confirmed that they require formal clearance submission from DebtBusters in order to remove the flag.

This ongoing failure to submit clearence for my name is causing prejudice to my credit profile; preventing access to credit; indicative of non-compliance with statutory reporting obligations. I have attempted to resolve this matter directly with DebtBusters but to date the issue remains unresolved.

I request: (i) Immediate submission of the required clearance documentation to all credit bureaus; (ii) Written confirmation once my profile has been corrected; (iii) Full compliance within 5 working days.

I am simultaneously escalating this matter through the appropriate regulatory channels (NCR).

I trust this can be resolved urgently.