WM
Wessley M
1 reviews | Active since Aug 2021
08 Aug 2021, 20:35
Debtbusters customer service non existent!!!!
I am very annoyed and disappointed in debtbusters, i have been trying to resolve my issue but dont get any feedback or answers. I have been sending numerous emails with regards to my account, i have been asking numerous times for my instalment amount but have not received any replies. I have tried calling but are being kept on hold until my airtime runs out. How do you expect full payment if my nedbank is terminated? All im asking is my instalment amount to make payment but until now not a single word back. Please can someone get back to me with regards to this asap wessley
Helpful (0)
Replies (3)0
Replies (3)
DebtBusters SA's replyOfficial
09 Aug 2021, 11:28Dear Wessley Mclean
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply09 Aug 2021, 11:28
Official
Dear Wessley Mclean
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
WM
Wessley M's updateReviewer Update
09 Aug 2021, 12:04Thank you so much
I have finally been helped by a very helpful and kind lady Lindelwa Banjwa, i will give her a 5 star rating for finally resolving my issue
Kind regards Wessley
I have finally been helped by a very helpful and kind lady Lindelwa Banjwa, i will give her a 5 star rating for finally resolving my issue
Kind regards Wessley
WM
Wessley M's update09 Aug 2021, 12:04
Reviewer Update
Thank you so much
I have finally been helped by a very helpful and kind lady Lindelwa Banjwa, i will give her a 5 star rating for finally resolving my issue
Kind regards Wessley
I have finally been helped by a very helpful and kind lady Lindelwa Banjwa, i will give her a 5 star rating for finally resolving my issue
Kind regards Wessley
DebtBusters SA's replyOfficial
10 Aug 2021, 07:49Dear Wessley M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply10 Aug 2021, 07:49
Official
Dear Wessley M
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters