debtbusters

I wouldn't advise anyone to join debtbusters, first of all they didn't put all my creditors on debt review order, I accepted and paid some of my creditors directly , what pushed me to the edge now is for 2 months they short paid my bond account and when i asked my liaising officer he said he doesn't know why but will look into it, even now his still looking into it, he doesn't even have the decency to respond to my emails, and bear in mind since joining debtbusters I haven't skipped a single payment and now they sending me an email to say there's nothing they can do, i mean what bull**** is that, when I joined I thought this will put some financial relief instead its more of pain because now I have to pay my other creditors directly, so what's the point of being with them