1 reviews | Active since Mar 2021
DebtBusters - Busting dreams to become debt free!
My journey to becoming debt free came to an end (or so I thought) in November 2020. What an exciting feeling, I have worked so hard for the moment and have finally reached it.
Unfortunately that was not the picture that DebtBusters delivered, the picture they promised to deliver. Since paying over the full outstanding balance of my debt to DebtBusters in November I still do not have resolve. I still have not received clearance and my creditors are now sending me mails that I am falling behind on payments. After all the hard work, getting my credit score right, the company that is suppose to help me is the company ruining this.
This is a massive frustration but not as big as the fact that I have been trying to get hold of someone to assist me and give me answers but nobody responds to my mails, every time I call I am told the team leader is busy and will call me back - that never happens. I have even included their complaints department and not even an acknowledgment, this is direct breach of TCF.
For everyone out there ready to take on one of the most important journeys of your life - to become Debt Free - Be careful, be vigilant, I would not recommend Debt Busters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
