SM
Selebogo M
1 reviews | Active since Dec 2014
25 Apr 2023, 11:17
DebtBusters avoiding my calls.
I was assured that no creditor will debit my bank account but my account was still debited. I was then promised that I will be refunded for the debit orders that went off my account. After countless calls to DebtBusters SA my problem has not been resolved. My consultant and his team leader are avoiding my calls. DebtBusters took a lot of money from my account, I have spent a small fortune on phone calls.
I guess because they got paid they don't care what happens to the client after that.
Very bad service, taking advantage of their clients. Ver *********.
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Replies (2)
DebtBusters SA's replyOfficial
25 Apr 2023, 11:20Dear Selebogo M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Best regards,
DebtBusters SA's reply25 Apr 2023, 11:20
Official
Dear Selebogo M,
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
Regards,
DebtBusters.
Best regards,
SM
Selebogo M's updateReviewer Update
15 May 2023, 13:01To date, my query has not been resolved. All I get are promises and lies. Lincoln and Kelebogile avoiding my calls and ignoring my emails.
SM
Selebogo M's update15 May 2023, 13:01
Reviewer Update
To date, my query has not been resolved. All I get are promises and lies. Lincoln and Kelebogile avoiding my calls and ignoring my emails.