TS
TARA S

1 reviews | Active since Sept 2012

12 May 2023, 11:37

Debtbusters are ridiculously unorganized

Good Day, I'm so frustrated with Debtbusters, they informed me I had to make my own payment arrangements with the people I was indebted to so I got all my debt prescribed it is now 5 months later and I'm still not being allowed to exit Debt review - I get the runaround via email I cannot phone them I'm currently unemployed I have since contacted another company to get me off debt review but they wanted 4500 which I do not have

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Replies (2)
DebtBusters SA
DebtBusters SA's reply12 May 2023, 11:57
Official
Dear TARA,

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice at debtbusters.co.za.
 
Regards,
DebtBusters
TS
TARA S's update12 May 2023, 12:16
Reviewer Update
Debtbusters are useless I'm now resending all my prescription letters and your mails are coming back blocking my mails to you I need you to understand I'm now redoing what I did 5 months ago in fact African Bank letters were sent in November 2022 PLEASE FOR THE LOVE OF GOD HELP ME