TB
Theresa B
1 reviews | Active since Dec 2013
18 Oct 2022, 11:22
Debtbusters and their terrible consumer interaction
While Debtbusters claim to help you, they are completely non-res****sive when it comes to their mistakes. I enquired a few years ago about the debt review process, however I decided against it and did not pay them a single cent. I later found out they listed me as under debt review anyway. When I asked for the paperwork and the court order, they admitted the court order was not filed, however they are simply refusing to remove me. I have now lodged a complaint with the NCR hoping for some assistance.
Their contact is also not making any effort to get back to me.
Be very careful with this company
Helpful (0)
Replies (2)0
Replies (2)
DebtBusters SA's replyOfficial
18 Oct 2022, 11:43Dear Theresa B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply18 Oct 2022, 11:43
Official
Dear Theresa B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
TB
Theresa B's updateReviewer Update
20 Feb 2023, 13:22Everything went well, until January. I am now again not getting feedback, not getting updates. I went above and beyond to get further info, but now we are again stuck in a pattern where no one is responding to me.
I am so tired of fighting this battle, your company has no idea how much your mess has drained me ad cost me.
I think I need to go a little further than Hello Peter
I am so tired of fighting this battle, your company has no idea how much your mess has drained me ad cost me.
I think I need to go a little further than Hello Peter
TB
Theresa B's update20 Feb 2023, 13:22
Reviewer Update
Everything went well, until January. I am now again not getting feedback, not getting updates. I went above and beyond to get further info, but now we are again stuck in a pattern where no one is responding to me.
I am so tired of fighting this battle, your company has no idea how much your mess has drained me ad cost me.
I think I need to go a little further than Hello Peter
I am so tired of fighting this battle, your company has no idea how much your mess has drained me ad cost me.
I think I need to go a little further than Hello Peter