CO
Charlotte O
1 reviews | Active since Aug 2019
29 Sept 2020, 09:50
Debtbusters
I have been paying for 3 years, got a call last month to say it was my last month, and the my account was clear. My final amount was R413. 51.
I now get told that I still owe 2 months and the system estimated my final date and the amount due.
I got a call from one of the representatives, to congratulate me, and that I would get the letters that they sent my creditors. How can you tellr my account would be finished one month, and then later advise me that I still owe 2 months.
Very disappointed.
Unhappy client.
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DebtBusters SA's replyOfficial
29 Sept 2020, 10:01Dear Charlotte O
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice @ debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice @ debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply29 Sept 2020, 10:01
Official
Dear Charlotte O
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice @ debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice @ debtbusters.co.za
Regards
DebtBusters