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Gerhard G

1 reviews | Active since Jul 2018

19 Nov 2021, 14:12

Debtbusters

Absolutely useless service. They **** to me about trying to contact me. They promised that a manager would call me. Their management are not reachable. I have to spend lots of money in airtime for no results. I demand that somebody who is in charge contacts me. Never have I experienced such incompetence. You have my mumber, you have my closed letters, give me my clearence certificate. I was told 5 working days, we are already on day 7 today. I am not interested in your halfassed apologies. Just your service sorted.

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Replies (3)
DebtBusters SA
DebtBusters SA's reply19 Nov 2021, 14:31
Official
Dear Gerhard G

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 
DebtBusters SA
DebtBusters SA's reply22 Nov 2021, 07:44
Official
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 
GG
Gerhard G's update23 Nov 2021, 11:57
Reviewer Update
wf_***
Holy ****!
Worst company ever!
You should close your doors permanently!
Who the hell do I contact to get service?
Credit ombudsman?
This has been an insufferable past two weeks trying to get a proper response from you!