CS
Clive S
1 reviews | Active since Jan 2012
02 May 2024, 09:23
Debtbusters
Some of the people are customer orientated. There were many teething issues. The negotiation part was OK and the lady I dealt with in the beginning was great. Customer service is extremely slow and they not always in the mood to assist. My honest opinion. Don't deal with customer service. Always escalate it to management. You seldomly get the right person to assist in a proper time frame. It's already stressful to be under review. Customer service needs to learn to put the customer at ease. They lack efficiency and understanding. The negotiation and start part is great. Then Csu takes over. Then the stress starts.
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Replies (1)DebtBusters SA's replyOfficial
02 May 2024, 09:57Dear Clive, Thank you for your review and we appreciate your feedback on our services. Your satisfaction is paramount to us, and we are fully committed to delivering world-class service that upholds your trust. If you require any assistance with your profile, please don't hesitate to reach out. Best regards, DebtBusters.
DebtBusters SA's reply02 May 2024, 09:57
Official
Dear Clive, Thank you for your review and we appreciate your feedback on our services. Your satisfaction is paramount to us, and we are fully committed to delivering world-class service that upholds your trust. If you require any assistance with your profile, please don't hesitate to reach out. Best regards, DebtBusters.
