QH
Quinton Henry-Taylor

1 reviews | Active since Apr 2017

25 Apr 2017, 15:11

Debtbusters

<p>Please , i would like to discourage people not to move over to this company. They make promises high and low in the beginning that they are nominated as the #1 debt counsellors in i dont know how many year in a row , but when you eventually join them they service just go from very bad to very worse , i dont think there is a word for their bad service. It took almost a month to move from them to another debt counsellor. There is always someone new working there and all the people you've been dealing with is always resigned/or not working there anymore.</p> <p> </p>

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Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Apr 2017, 16:50
Official

Dear QHenryTaylor,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Thank you,
DebtBusters