EL
Elaine L

1 reviews | Active since Jan 2023

13 Jan 2023, 10:48

Debtbuster Service

Until recently my service from Debtbusters was excellent, but currently it has dropped to zero. I have been contacted by FNB regarding my Credit Card that is overdue, and they are going to take action. In the meantime, it was paid off in October already. I have sent urgent e-mails to them with no response, and nobody could assist me telephonically.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Jan 2023, 10:49
Official
Dear Elaine L

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is ***.
 
Regards 

Debt Buster