SY
Shane Y

1 reviews | Active since Mar 2014

22 Oct 2020, 08:34

DebtBuster SA, What a joke..

So I should have been already done with all my debit. Guess what? surprise little bombs of money still owing all over the place. I was told that you would get all the amounts and that was it, not add more to the amounts. I want this addressed, i have too many support Tickets already opened up, no solid answers and yes i know it is covid, but come on now.

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Replies (2)
DebtBusters SA
DebtBusters SA's reply22 Oct 2020, 08:50
Official
Dear Shane

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters 
SY
Shane Y's update22 Oct 2020, 12:04
Reviewer Update
So you call me once, send an email and no reply, I have rep**** to your email and nothing.
Can you please respond as you have no wasted so much of my time when you just need to find out why i need to pay more than what was agreed to.