IH
Ida H
1 reviews | Active since Nov 2021
05 Oct 2022, 11:44
DebtBuster SA put me under Debt Review
<div>DebtBusters SA has put my profile under Debt Review, blocked my home loan application and influence my whole future. I have send several emails to them, no reply. I am going to report them now to the NCR as this is unacceptable. I see that they flagged my review and had it removed, but it seems this is a general problem looking at other people's complaints.</div>
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DebtBusters SA's replyOfficial
05 Oct 2022, 11:46Dear Ida H
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
DebtBusters SA's reply05 Oct 2022, 11:46
Official
Dear Ida H
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is theceosofficeatdebtbusters.co.za.
Regards,
DebtBusters
IH
Ida H's updateReviewer Update
05 Oct 2022, 11:50So you promised yesterday also, nothing happened accept that you asked to have my review removed. I am going to lodge a complaint at the ombudsman today as you have just caused me major harm. I will also consult with a legal entity as you are liable for me not getting my home loan, which results now in me not having a place to stay.
IH
Ida H's update05 Oct 2022, 11:50
Reviewer Update
So you promised yesterday also, nothing happened accept that you asked to have my review removed. I am going to lodge a complaint at the ombudsman today as you have just caused me major harm. I will also consult with a legal entity as you are liable for me not getting my home loan, which results now in me not having a place to stay.