FP
Francois P

1 reviews | Active since Dec 2021

11 Jan 2022, 21:01

Debtbuster not coming back to me!!

I have logged various calls. I am getting NO feedback!! I went and paid up all of my creditors in full. All my debt is paid up. I therefore have no more debt. If you deduct money from my account this month, I will reverse it!!! I have no more debt!!!!! I am still waiting for Debtbusters to come back to me with feedback. I need a clearance certificate. WHY IS NOBODY COMING BACK TO ME??? Starting off the year with pathetic service as usual. Can somebody please do their job and come back to me - a client.

0
Replies (5)
DebtBusters SA
DebtBusters SA's reply12 Jan 2022, 08:10
Official
Dear Francois P

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters

FP
Francois P's update13 Jan 2022, 11:21
Reviewer Update
It has been one business day like you stated. Nobody has contacted me. I logged another call and no feedback!!!!
FP
Francois P's update13 Jan 2022, 21:46
Reviewer Update
This is absolutely pathetic!! No feedback. No call. Nothing.
FP
Francois P's update14 Jan 2022, 17:46
Reviewer Update
Another day. And no feedback or call. This is a joke.
FP
Francois P's update14 Jan 2022, 17:48
Reviewer Update
If you are going to debit from my account. I WILL REVERSE IT!!!!!! WHAT ELSE MUST I DO??? I've emailed the proof of payments that I made to the debtors. My debt is settled! I WANT MY CLEARANCE CERTIFICATE!!! WHAT HORRIBLE SERVICE FROM DEBTBUSTERS.