TJ
Tamsin J

1 reviews | Active since Sept 2020

25 Sept 2020, 17:16

DebtBuster - Horrible Experience

Will not recommend them to anyone Pathetic service borderline incompetence. quick to close calls but without resolving them. Paid up my accounts in Jan 2020 but I am still receiving statements from WW They didn't help me or follow up - just kept telling me it will be resolved in 20 to 30 days - after all this time and my effort, I discovered they didn't do their jobs!!!!!

0
Replies (2)
DebtBusters SA
DebtBusters SA's reply25 Sept 2020, 19:37
Official
Dear Tamsin J

Thank you for taking the time to notify is about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosofficeatdebtbusters.co.za 

Regards
DebtBusters

TJ
Tamsin J's update05 Oct 2020, 08:55
Reviewer Update
@DebtBusters your escalation channel is as bad as everything else. Lip service that is all. Received a call, check your recordings - waiting for a call or email! NOTHING! Disgusting service!!!!!