DebtBuster has put me in a serious financial mess and stress

In March 2021, I reached out to Debtbuster for debt counselling with intention of weighing options of how I can focus on repaying my debts and not get into any new debt. Before the process was finalized I then informed them that I don't want to continue with the process so they rejected my application. I am not under debt review yet all my creditors have handed me over to debt collectors demanding that I settle each debt I have with them including banks. My personal loans, overdraft and credit cards have been cancelled and blocked. It means technically I am under debt review, what used to be a healthy credit profile is now bleeding after a mere debt counceling application. Debtbuster must rectify the situation they have caused.