EB
Eli B

1 reviews | Active since Jan 2022

25 Jan 2022, 03:14

Debtbuster Empty Promises

I really had it with their lack pf professionalism. I logged a call with them last year 16 Dec 2021 that I have paid up all my accounts even sent proof of all paid up letters for all of my accounts and they even confirm its valid. They still went to deduct my account Dec 2021 still demanded a refund after 15 days i got it. I asked them to give me my clearance certificate. Since 16 December 2021 come 24 jan2022 I haven't had my clearance certificate. Now make things worse they went and deducted again my account again for what I don't know.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply25 Jan 2022, 08:13
Official
 Dear Eli B
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
 Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
 Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards
 DebtBusters 

Best regards,