MM
Mmusi M

1 reviews | Active since Apr 2022

21 Apr 2022, 15:24

Debt review withdrawal

In 2021 August i joined Debtbusters an went in to dept review an paid them from than till february 2022 when i was promoted at work. It was then wen i realized that i was in a good financial status an could pay my depts myself.

I then approached debtbusters to withdraw me from debt review, i sent my appointment letter, latest payslips etc all proof to motivate my financial status. Then thats when debtbusters started negotions with my credit providers an finalized with one of them, then took my case to court making it very difficult for me. Than used falsified information for the second account to bind me from debt review exit. I then approached my credit providers to find out that they have never recieved any of my payments made to debtbusters since 2021.

I have been in communication with them for over 2 months now and i no longer wish to do business with them really.

Need assistant . Thank you.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply22 Apr 2022, 08:19
Official
Dear Mmusi governer M

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
 
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
 
 Regards,
 DebtBusters.