1 reviews | Active since Sept 2015
DEBT REVIEW UNSATISFACTORY
I AM UNHAPPY, 2 FULL YEARS OF PAYING MONEY TOWARDS BEING FREE FROM DEBT, THE DEBT HAS NOT GONE DOWN, MY HOMELOAN IS HIGHER THE AMOUNT THAT REFLECTS ON THEIR STATEMENT, THERE IS A MONTH NOT PAID TOWARDS MY HOMELOAN, I HAVE BEEN WARNED BEFORE, I WOULD HAVE FINISHED MY DEBTS BY NOW IF I HAVE LISTENED, I HAVE QUERIED WITH THE COMPANY A NUMBER OF TIMES WHY THE AMOUNTS DON'T REFLECT CORRECTLY, THEY CLOSE/RESOLVE THE REQUEST BEFORE SENDING AN EMAIL TO THE CUSTOMER, I NEED TO EXIT/ CANCEL MY DEBT REVIEW, TWO YEARS OF STAGNATION, I AM OWING MORE, BY NOW, I WOULD HAVE BEEN FAR WITH MY DEBTS, PEOPLE SHOULD NOT USE DEBTBUSTERS/HYPHEN SERVICES.
Dear Mbammbi,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters
Dear Mbammbi,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Thank you,
Debtbusters