T
Thomas

1 reviews | Active since Oct 2023

13 Mar 2025, 12:51

Debt Review status still stands even after completing the programme a year later!!!!

I called yesterday (13.03.2025) and someone promised to send me an email within 5 minutes. I am still waiting even now.

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply13 Mar 2025, 12:55
Official
Dear Thomas,

We apologize for the delay in responding to your request. This is not the experience we aim to provide, and we understand your frustration.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.