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leegareth L

1 reviews | Active since Feb 2017

27 Apr 2021, 08:57

Debt review is a pain in the...

I was under debtreview for almost 6 years with debtbusters however once I had paid up the debt and got a clearance certificate that I've paid all my debt I struggled to get my name cleared and was told by multiple financial institutions that my names not cleared and that im still under debt review. Before you start the process of going under debt review make sure these people put it in writing that when you've paid up your debt that they clear your name completely.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply28 Apr 2021, 07:56
Official
Dear Lee B

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters