CV
Charl V

1 reviews | Active since Jan 2018

03 Oct 2023, 19:44

debt review clearing

I am still waiting response from debt busters as i was told staff was on lunch and I would be contacted. It is now 19:35 evening and was never contacted as I where told.I where assured that a sertain account a paid up letter was received only to phone back and one staff member told me that they never received such an paid up letter.I am having grave difficulty in clearing my name with debt busters

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Replies (1)
DebtBusters SA
DebtBusters SA's reply04 Oct 2023, 07:58
Official
Dear Charl V

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.
 
Your complaint has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
 
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
 
Best regards,
DebtBusters.