ZM
Zandile M

1 reviews | Active since Aug 2024

27 Aug 2024, 10:19

Debt review cancelation

Hellopeter

In your help please I app**** for loan consolidation online, then a consultant phone advising that he was from debt busters for debt counseling.

All to find out that It was a debt review this was when I received emails later on welcoming me on debt review emails where sent to my credits as well with the form 17.2 follow up calls made dated 09-08-2024. On the 13th of August after I speak to the guy at debt busters I received an email that sorry i sont qualify for debt consolidation. order for debt busters went off andsome of the loan went off as we speak I don't have any money on my acc.i want to cancel this debt review as it still new

Please help

0
Replies (1)
DebtBusters SA
DebtBusters SA's reply27 Aug 2024, 10:25
Official
Dear Zandile Mabongo,

Thank you for making us aware about your unsatisfactory experience with our service. We aim to take every possible action to ensure this problem is rectified and we can provide the best solution possible to your inconvenience.

Your matter has been referred to a dedicated Specialist who will contact you within one business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

 Kindly note our escalation channel is theceosoffice@debtbusters .co .za.

 Best regards,
 DebtBusters.