Debt review application and process

Experienced terrible service, when you apply they ate very quick to communicate with you to get you signed on, once you signed on it is impossible to speak to you financial consultant or negotiator despite many many calls and emails. I have asked to be contacted before final negotiations were made and that was never done, was always an excuse they are bust or not in office. I feel there was alot of pressure to sign u up and once signed up they don't care about your financial situation and are only after the money they can get off yours. Would never have started this process bad I know it was going to cause more headache than before.