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Hendrik E
1 reviews | Active since Jan 2022
06 Jan 2022, 10:32
DEBT REVIEW
Five years ago I went under debt review with Debtbusters without any hassle. Everything was handled in a professional way. However since my last payment on 15 December 2021 everything went wrong. I was suppose to get my clearance certificate within 7 - 10 working days from my last payment but it is a real hassle to get things done. It is now 06 January 2022 and I am still waiting to exit the process. Every day I phone and send emails and even phone Nedbank myself to get a paid up letter but to no avail. This is actually the responsibility of Debtbusters personnel. I am still waiting....................
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DebtBusters SA's replyOfficial
06 Jan 2022, 10:38Dear Hendrik E
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
DebtBusters SA's reply06 Jan 2022, 10:38
Official
Dear Hendrik E
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za
Regards
DebtBusters