CM
Charles M

1 reviews | Active since Dec 2020

15 Dec 2020, 06:57

Debt review

About 2 months ago this company called me and said they can help me reduce my debts ok then I went on to do the quotation inquiry but didn't sign up with them. Yesterday I was at the bank I discovered that I'm under debt review red flag they went they signed me up without my agreement I now cannot do anything they have destroy my name. And when I tried to contact them yesterday It took me almost 1 hour to get them I have got a advise to sue the company for this.

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Replies (1)
DebtBusters SA
DebtBusters SA's reply15 Dec 2020, 07:39
Official
Dear Charles

Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.

Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.

Kindly note our escalation channel is fromtheceosoffice at debtbusters.co.za

Regards
DebtBusters